Privacy Policy

Who We Share Data With

We share aggregated, non-identifying data with analytics providers to understand how the site is used. These providers act on our instructions and are not allowed to use the data for their own purposes. Our hosting provider stores the website's data, including server logs. We do not sell or rent your personal information to any third party. We never disclose your data for advertising or promotional purposes without your consent.

Cookies and Your Choices

Cookies are small files stored on your device. We use them to remember your preferences and to collect anonymised statistics about site usage. These cookies do not store sensitive personal data. If you disable cookies in your browser, you can still use the site, but some functions may not work as smoothly. For example, your preferences may not be remembered, and you may see the same information repeatedly. The overall experience may be less convenient.

What We Collect

When you use the contact form on this site, you submit your name, email address, and the message you write. We receive only the details you choose to provide in that form. Our web server also records technical information automatically. This includes your IP address, browser type, and the pages you view. These logs are standard for any website and help us understand how visitors use the platform.

Your Rights and Requests

You may request a copy of the personal data we hold about you. To do so, please use the contact page. We will respond within the timeframes required by Malaysian data protection law. You may also ask us to delete your data. If you do, we will remove it unless we are legally obliged to keep it. We will confirm the deletion once it is completed. Your requests will be handled promptly and courteously.

Why We Hold This Information

Contact form data is used solely to respond to your enquiry. Without it, we cannot reply to your questions or assist with issues you raise. We do not use this information for marketing unless you explicitly ask us to. Server logs help us diagnose technical problems, prevent abuse, and improve the site's layout and content. Analysing which pages are popular and how visitors navigate guides our decisions on updates and new features.

How Long We Keep Records

We retain contact form submissions only as long as needed to deal with your request and any follow-up. Once the matter is resolved and no legal or operational need remains, the data is deleted. Server logs are kept for a limited period, typically a few months, to allow for trend analysis and security reviews. After that, they are anonymised or removed. We do not keep personal data longer than necessary.

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