Your Questions, Answered
What This Page Covers and Still Have a Question?.
What This Page Covers
This page answers the questions players ask most often about using the platform. Whether you are new to the lobby or just need a quick reminder, these points cover deposits, withdrawals, account rules, and how balances are shown. Each answer is written to give you the key fact first, then a short explanation. If you need details beyond what is here, the support team inside the platform can help with your specific situation.
Still Have a Question?
If your question is not listed here, the fastest way to get an answer is through the live chat in the platform lobby. The team there handles account, payment, and game queries in English and Bahasa. You can also check the terms page linked in the footer of the site. That page covers the full rules of play, including limits and conditions that may apply to certain promotions.
Elsewhere on the site: Arcade, Online Slots, Fish Shooting, Casino, promotions, and the articles.
Asked most often
How long do withdrawals take?
Withdrawals are processed within 24 hours on working days. Once the cashier releases the funds, the time it takes to reach your account depends on the payment channel you chose.
How much turnover does a bonus carry?
12×, calculated on the deposit and the bonus together. Slots clear it in full, live tables at 20%. The offer itself is 275% on a first deposit.
Are balances and bets shown in ringgit?
Yes, every balance, bet amount, and transaction on the platform is displayed in Malaysian ringgit (RM). You never need to convert currencies or guess the value of your funds.
Where do I find the current offers?
The promotions page lists what is live, with the turnover attached to each offer next to it.
How much do I need to deposit?
RM30 on an e-wallet, RM50 by bank transfer. FPX, Bank transfer and DuitNow are among the channels available.
What is the minimum deposit?
The minimum deposit is RM10. You can deposit any amount from RM10 upward, and the funds appear in your balance immediately after the payment is confirmed.